Our Shipments
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Fast, Safe and Always Free in Italy!

Every order we receive is treated with special care because we know how important it is to you. Here's everything you need to know about our shipping policies, designed to make your shopping experience as easy and satisfying as possible.

Our products leave directly from our warehouses in the province of Milan, relying on the excellent service of Amazon Shipping, guaranteeing fast and safe shipments.

Order Confirmation:
You will receive a confirmation email as soon as your order has been processed. Delivery times are calculated from this moment, not from the moment of purchase.

Free shipping in ALL ITALY:
All shipments to Italy are free, with no additional costs for you.



Here's how we handle your orders:

ORDER RECEIVING

SHIPPING TIMES AND METHODS ITALY

Orders received BEFORE 2:00 PM

They are processed on the same working day and arrive at their destination within 24/48 hours *

Orders Received AFTER 2:00 PM

They are processed the next working day, with the same delivery times of 24/48 hours *

Weekends and Holidays

Orders received on Saturday, Sunday or during public holidays will be processed on the next working day, with the same delivery times of 24/48 hours *

High Promotion Periods (Black Friday, Cyber ​​Monday, etc.)

During promotions or periods of intense discounts, the standard delivery times of 24/48 hours * may vary, however we are committed to shipping as soon as possible.

*Shipping to Islands: For these areas, delivery time may extend up to 72 hours.

Cash on Delivery, Easy and Safe, only in Italy!

At Kinshape, we understand the importance of flexibility in payment options.
For this reason we also offer cash on delivery, so that you can feel even more relaxed and secure in completing your purchases.

Cost of the Permit
Additional cost: By choosing cash on delivery, an additional cost of €6.99 will be applied
This rate covers shipping costs with the GLS courier to ensure maximum efficiency and safety of your purchase.


Order Confirmation
Direct Contact: Immediately after you have made your purchase, our customer service will contact you personally, via phone call or WhatsApp message.
This step is essential to ensure that all your order details are correct and to confirm your cash on delivery choice.

Please note: It is important to know that your order will not be processed until we have received your confirmation.
This verification system helps us ensure that everything is going as you expect.

IF WE DO NOT RECEIVE A RESPONSE TO THE PHONE OR OUR CONFIRMATION MESSAGE WITHIN THE FOLLOWING 24 HOURS, YOUR ORDER WILL BE AUTOMATICALLY CANCELLED AND YOU WILL RECEIVE AN EMAIL AND A WHATSAPP CONFIRMING THE CANCELLATION.


Receiving and Payment
Upon delivery: You will receive your order on time, directly to your door.
Payment must be made in cash directly to the courier. Make sure you have the exact amount ready at the time of delivery to facilitate the transaction.